Topic: Home Owner Warranty - Flawed foundations - Sydney Morning Herald

Charlie Tran is stuck in a caravan because his home is unsafe. It’s so repugnant to what Australians would expect,” says Catherine Cusack, the NSW opposition spokeswoman for fair trading. Cusack is talking about the nightmarish limbo faced by people who are locked in dispute with their home warranty insurers. Unable to move into their homes, get defects repaired or sell as is and start again, many are tens of thousands of dollars worse off because they tried to make a claim against their home building warranty insurance when something went wrong. Most consumers think that the mandatory home building warranty scheme in place in NSW and Victoria will cover them for substandard building work. read more

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